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<<Board of Directors Posted: 03-08-2016

Kerri Palmer - Goodwill of Greater Washington BoardSenior Vice President, Enterprise & Operational Risk Management

Kerri Palmer leads the Enterprise and Operational Risk Management functions for Capital One. As head of Enterprise and Operational Risk Management, Ms. Palmer is responsible for ensuring that the organization’s business operations are sustainable and meet customer, regulatory and investor expectations.

Before joining Capital One in 2001, Ms. Palmer began her professional career as a statistician with Texas Instruments. She then spent five years in business consulting with a focus on Customer experiences and Technology. Just prior to joining Capital One, Ms. Palmer served as the Director of Customer Relationship Management for Parago, a leading promotional services company.

Ms. Palmer is a long-time leader within the Women’s Network at Capital One and actively supports Capital One’s campus recruiting efforts. In addition, she serves as the Greater Washington Market President.

Ms. Palmer holds a bachelor’s degree in Mathematics and Economics from Wheaton College in Massachusetts and a Master of Science in Statistics from Texas A&M University.



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