Beginning Friday, July 31st, due to the excessive heat and for the safety of our donors and donation center associates, our new donation center hours will be 10 AM - 1 PM daily. We apologize for any inconvenience.
<<Board of Directors Posted: 03-08-2016

Kerri Palmer - Goodwill of Greater Washington BoardSenior Vice President, Enterprise & Operational Risk Management

Kerri Palmer leads the Enterprise and Operational Risk Management functions for Capital One. As head of Enterprise and Operational Risk Management, Ms. Palmer is responsible for ensuring that the organization’s business operations are sustainable and meet customer, regulatory and investor expectations.

Before joining Capital One in 2001, Ms. Palmer began her professional career as a statistician with Texas Instruments. She then spent five years in business consulting with a focus on Customer experiences and Technology. Just prior to joining Capital One, Ms. Palmer served as the Director of Customer Relationship Management for Parago, a leading promotional services company.

Ms. Palmer is a long-time leader within the Women’s Network at Capital One and actively supports Capital One’s campus recruiting efforts. In addition, she serves as the Greater Washington Market President.

Ms. Palmer holds a bachelor’s degree in Mathematics and Economics from Wheaton College in Massachusetts and a Master of Science in Statistics from Texas A&M University.


Shop online or find your local Goodwill to start saving!

[learn more]


Goodwill job training programs are no cost to enrolled students and lead to employment.

[learn more]


Work for Goodwill or use our Career Services to find a job and start your career.

[learn more]

Back to Top
DC Goodwill for Android Install
DC Goodwill for iOS Install
Follow Us!