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Working Capital - Mission Blog

<<Mission Blog Home Posted: 12-16-2016

A man standing on a road in the sky that turns into an arrow pointing up
2017 promises to be busy at Goodwill of Greater Washington!

We have several major initiatives in the works and wanted to share some of them with you as the New Year approaches.

From a mission standpoint, we will be finishing year one at The Goodwill Excel Center in July. We will also be developing and launching at least one new skills based training program. Finally, Goodwill plans to secure another 3 year Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation in March or April.

On the retail side, we are tentatively to open at least one new store in Northern Virginia in 2017. This comes on the heels of the two stores we opened this year in Bowie, MD and Clinton, MD. That will bring our total portfolio of stores to 19 in the greater Washington, DC metropolitan area.

We will begin rolling out an updated Mobile Goodwill App. Part of this effort will be to market this technology to other Goodwill agencies across the country so their customers are able to enjoy the benefits of mobile engagement with Goodwill. The newest version of the app includes a mobile donation management tool that allows the user to create and manage their own portfolio of IRS compliant donation receipts right on the app. Say goodbye to all those small paper receipts that are so easy to misplace!

Our IT department hopes to implement Microsoft Sharepoint as a corporate intranet and document repository as well as some new business intelligence tools. These will allow us to more effectively analyze data and make better operational decisions. Better decision making means greater effectiveness in mission delivery.

Finally, we’re designing some fun new special events for our retail customer loyalty club members. If you haven’t joined the Goodwill Rewards Club yet, you may want to do so soon.

It will be an exciting year at Goodwill of Greater Washington in 2017. We hope you’ll be along for the ride and we thank you for all of your continued support!

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Working Capital, Goodwill mission blog author
This article was written by: Brendan Hurley
Chief Marketing Officer


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