Chief Operating Officer, Goodwill of Greater Washington
Michael Frohm is the Chief Operating Officer for Goodwill of Greater Washington, and is responsible for the operation of the organization in the absence of the CEO.
Frohm also oversees the HR department which he took over in April of 2006.
He has been with the agency since January 2004 and formerly served as Director of Commercial Business Development where he was instrumental in the re-launch of our commercial janitorial business, Best Kept Buildings. He is also responsible for the design and implementation of our customer service and interpersonal skills training program as well as our management training initiatives.
Michael is a graduate of the Goodwill Executive Development Program through Goodwill Industries International. This program is designed to develop the next generation of Goodwill leaders and prepare candidates to lead a Goodwill as CEO or Executive Director.
Michael came to Goodwill with 20 years experience in management. His previous career was in the radio industry where managed stations and sales teams at some of the countries top stations.
Originally from White Plains, N.Y., Michael received a Bachelor of Arts degree in Business Administration from Muhlenberg College in Allentown, Penn. Michael has one daughter, Veronica. He currently resides in Washington, DC.
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